Question 1

What is a GKPN Certified Shop?

Accepted Answer

An independent repair business that has completed a documented review of its Garagekeepers coverage, liability protection, workers' compensation, employee protection, HR and safety standards, and return-to-work practices.

Question 2

Does certification guarantee good repair work?

Accepted Answer

No. Certification reviews business protection standards, not repair quality. Always confirm the estimate, parts and warranty directly with the shop.

Question 3

Is certification the same as insurance?

Accepted Answer

No. Certification is not insurance and does not guarantee that any claim will be paid. Coverage is governed only by the shop's actual policies.

Question 4

How do I find a certified shop near me?

Accepted Answer

Search the directory by ZIP code, city or state, or allow location access to sort by distance.

Question 5

How current is the certification information?

Accepted Answer

Each shop profile shows a certification date and a most-recent verification date. Status can change between visits.

Question 6

How long does certification take?

Accepted Answer

It depends on how quickly documentation is provided. Most reviews move through application, review, corrections and certification within a few weeks.

Question 7

What documents will I need?

Accepted Answer

Typically evidence of Garagekeepers, liability and workers' compensation coverage, plus your employee handbook and safety or return-to-work procedures.

Question 8

Do I have to buy insurance through GKPN or OPiP?

Accepted Answer

No. You are not required to purchase coverage from any particular source to become certified.

Question 9

What if I don't meet a standard yet?

Accepted Answer

You receive specific corrections. Many shops become certified after closing one or two gaps.

Question 10

Can certification be withdrawn?

Accepted Answer

Yes. If coverage lapses or standards are no longer met, certification can be suspended or withdrawn and the listing unpublished.

Question 11

What does certification cost?

Accepted Answer

Contact GKPN for current program details for your shop size and number of locations.

Frequently Asked Questions

For drivers

For shop owners